With the northern edge of Heathrow on your doorstep, a car out of action is a real problem, so ask us about collection and a courtesy car at Hayes.
Sipson is a small village, but the roads around it carry a great deal of airport-related traffic. Anyone who works shifts nearby, or who relies on a car to get anywhere at all, knows how awkward it is when the vehicle develops a fault.
We offer free collection when you book a service or repair, and we may be able to provide a courtesy car. These services are subject to availability, eligibility and booking conditions, and we will not pretend otherwise. What we can do is be clear about what is on offer, so you can plan around it rather than guess.
Free collection suits people who cannot easily deliver the car themselves, perhaps because of working patterns or because the car does not feel safe to drive. Call us with your address and a short description of the trouble. If collection can be arranged, the vehicle is taken to our Hayes workshop, inspected and the findings explained to you. We recommend the work and give a clear estimate before repairs begin, then return the car once it is done. If we cannot arrange collection for your address or date, we will say so straight away.
When the village roads are your only way to work, a courtesy car can matter. We cannot promise one on every job, because availability changes and eligibility applies. Tell us how many days you might be without your own car and what you need it for. Ask about the conditions too, such as who may drive and how it must be returned. For jobs needing parts to be ordered, asking early gives you a better chance of lining something up.
Before the booking is confirmed, find out whether your address is eligible for collection, whether a courtesy car can be provided on your dates, and what conditions go with each. Ask when the estimate will reach you, and how your own car will be returned. If your hours are irregular, say so now, because it affects when someone can hand the keys over. Keep our reply handy so everyone at home knows the plan.
Sipson has older cottages and sits close to the northern edge of Heathrow, so a lot of traffic passes through. Our garage is at Chesterfield Way, Hayes, UB3 3NW. Drivers from Harmondsworth, West Drayton and Harlington use the same arrangements, and many appreciate not having to negotiate busy roads with a poorly car. Contact us, tell us what is happening and we will check whether collection and a courtesy car can be fitted around your booking.
We also help drivers with vehicle collection and courtesy car from nearby Harmondsworth, West Drayton, Harlington, and the garage in Hayes is the base for all of it.
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“Great garage, really helped me with my car. Got a clutch done and they picked it up for me as I didn't have a way to get it to them. really nice people to deal with. Thank you”
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No. Collection and courtesy cars are separate, and both are subject to availability, eligibility and booking conditions. You may be offered one, both or neither, so ask about each when you book.
Tell us your pattern when you call. We cannot promise particular timings, but knowing when someone can hand over the keys helps us plan the collection and return as sensibly as possible.
Your registration, the make and model, your address and a short description of the problem. If a warning light is on or the car feels unsafe, say so, because it affects how we handle the booking.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW