Hounslow's stop-start traffic makes any garage trip a chore, so it is worth asking our Hayes workshop whether free collection and a courtesy car can be arranged.
Few drivers enjoy crawling along Hounslow High Street on a good day, and doing it to hand a car in for repair is worse. Add the A4 and A30 and the idea of handing over the keys at your own front door starts to look sensible.
MTS Garage Services is a family-run independent garage at Chesterfield Way in Hayes, handling cars and vans of all makes. We can discuss free collection and a courtesy car when you book. These are subject to availability, eligibility and booking conditions, and we will be clear about which parts apply to your booking.
The case is simple: the less time the car spends in traffic on the way to us, the better for you. Free collection means we pick up the vehicle for a service or repair, and arrange its return. It suits people without a second car, anyone with an unpredictable day, and anyone nervous about driving a car with a fault. It is not on offer for every booking. Ring with the details and we will say whether yours qualifies and what conditions are attached.
A courtesy car covers the gap while your own is in the workshop. Supply is limited, so it is subject to availability, and we cannot say yes to every job. Ask at booking and consider your needs: a daily commute, a long drive or a family trip all change what you need. Ask how long the loan can last and what rules apply. Sorting this out in advance means the day of collection runs smoothly for everyone concerned.
Put four questions to us. Can this vehicle be collected for this job? Is a courtesy car likely to be free on the dates? Which booking conditions apply? How will the car be returned when finished? Beyond that, expect an explanation of the fault, a recommendation and a clear estimate ahead of any repair. Nothing goes ahead without your agreement. If something about the plan worries you, say so on the call and we will talk it through.
Hounslow is a large, busy town with a long High Street and plenty of stop-start traffic, close to Heathrow and the A4 and A30. With roads like that, a garage visit eats into the day, and many drivers would rather not make it. We work with drivers in Hounslow and across Heston, Osterley, Feltham and Cranford. The workshop is in Hayes. We cover the area rather than any single street, so tell us your postcode and we will say plainly what is possible.
We also help drivers with vehicle collection and courtesy car from nearby Heston, Osterley, Feltham, Cranford, and the garage in Hayes is the base for all of it.
Pictures are for illustration purposes only.
“Thank you MTS you have ensured you fixed my car straight away. Diagnosed the problem straight away, fixed efficiently. Friendly staff. I highly recommend MTS.”
“Always my go to, reliable, friendly”
“Great garage, really helped me with my car. Got a clutch done and they picked it up for me as I didn't have a way to get it to them. really nice people to deal with. Thank you”
Possibly. It depends on access, availability, eligibility and the booking conditions that apply. Tell us about parking and the vehicle when you call and we will say whether it works.
No. They are subject to availability and cannot be promised with every service or repair. Ask when booking and we will tell you what is realistic for your dates.
Ask us to go through the work done and the estimate you agreed. We explain the fault, recommend the work and provide a clear estimate before repairs begin, so the final account should match it.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW