Harmondsworth feels quiet, but the roads around it are anything but, so many drivers prefer us to collect the car and keep them mobile while it is in Hayes.
A village with a medieval church and the old Great Barn is not where you expect to wrestle with a motoring problem, yet cars here break down like anywhere else. The difference is the ring of very busy airport roads that you have to cross to get to most garages.
That is a good reason to ask about free collection and a courtesy car. We offer both alongside a service or repair booking, always subject to availability, eligibility and booking conditions. Below is how each one works, what to ask us, and what we do once the car reaches our workshop in Hayes.
In practice, you ring us, give your address and tell us what the car is doing. If free collection can be arranged for that booking, we collect it and take it to the garage. We then look it over, explain the fault in everyday language and recommend what needs doing, with a clear estimate before any repair starts. Only when you agree does the work begin. This suits people who would otherwise risk driving a car they do not trust, or who simply cannot get away during the day.
A courtesy car keeps you able to shop, work and visit family while yours is in the workshop. Availability varies, so it cannot be promised for every job, and short services often do not need one. If a repair looks likely to run on, say so at the outset and we will tell you what is possible. Ask about the conditions as well, including who can drive and what happens if you are running late returning it. It is better to settle those at booking than at handover.
Four questions cover most of it: is my address eligible for collection, is a courtesy car available on my dates, what booking conditions apply, and how will my car be returned? Add a fifth if you like: when will I hear about the estimate? Make a note of the answers. If the car is unsafe, say so clearly, because we may handle the booking differently. Do not worry about asking twice. We would rather you understood than nodded along.
Harmondsworth is a historic village beside Heathrow, a quiet place surrounded by very busy airport roads, so even a short drive can feel like a lot. Our garage is at Chesterfield Way in Hayes, UB3 3NW. Drivers from Sipson, West Drayton and Harlington ask us much the same things. If you can bring the car yourself, that is perfectly fine. If not, get in touch and we will see if collection and a courtesy car can be arranged.
We also help drivers with vehicle collection and courtesy car from nearby Sipson, West Drayton, Harlington, and the garage in Hayes is the base for all of it.
Pictures are for illustration purposes only.
“Great garage, really helped me with my car. Got a clutch done and they picked it up for me as I didn't have a way to get it to them. really nice people to deal with. Thank you”
“These guys are brilliant. Super-friendly, super-knowledgable and first class service.”
“Great bunch of lads. Always very helpful and take care of our cars. Well priced and they are happy to explain what is wrong or needed and offer advice.”
We cover and work with drivers in Harmondsworth, and collection may be arranged with a service or repair booking. It remains subject to availability, eligibility and booking conditions, so call us to confirm for your address.
You can ask for both. We will tell you honestly what is available for your dates. Each depends on availability, so one may be possible when the other is not, and we will explain the options.
We give a clear estimate before repairs begin, and you decide whether to proceed. Ask about any booking conditions beforehand, including what applies if you choose not to go ahead.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW