Traffic around Cranford rarely lets up, which is a good reason to ask our Hayes garage about free collection and a courtesy car before you book a service.
Anyone living beside Cranford Park will know how the M4 and the A4 Bath Road pour traffic past the door. Sitting in that on the way to a garage, then finding a lift home, is not many people's idea of a good morning.
MTS Garage Services at Chesterfield Way, Hayes can often take some of that effort away. We are a family-run independent garage for cars and vans of all makes, and we can discuss free collection and a courtesy car at booking. Each depends on availability, eligibility and booking conditions, so please ask rather than assume.
Collection means the garage comes to the car, and for a household that already spends too long on busy roads, that can be a real help. We pick up the vehicle for a service or repair and arrange its return afterwards, where our booking conditions allow it. Tell us what the car is, what is wrong and where it is parked. If it is a safety-related fault, say so straight away. Collection is never automatic, so it is worth confirming at the start of the call.
A courtesy car lets life carry on while yours is in the workshop. They are subject to availability, and a car may not be free on every day, so we never promise one for every job. Ask on booking. Useful questions: what is the likely size of car, how long can it be kept, and what conditions apply? Mention if you rely on the car for the early shift, because that helps us explain honestly whether it is realistic.
Before agreeing, ask if your vehicle can be collected, whether a courtesy car is likely, which conditions apply and how the car returns. Our process is plain: the fault is explained, the work is recommended and a clear estimate comes before repairs begin. You can say no to anything. If the plan changes, you should hear it from us before extra work happens. Keep the details together so you can check them if the dates move.
Cranford is a residential area on the northern edge of Heathrow, beside Cranford Park, close to the M4 and A4 Bath Road, so a great deal of traffic passes through. We work with drivers there and in nearby Heston, Harlington, Hounslow and Feltham. The garage itself is on Chesterfield Way in Hayes. Rather than claim any street or estate, we ask for your postcode and tell you plainly what collection and courtesy car arrangements might be possible.
We also help drivers with vehicle collection and courtesy car from nearby Heston, Harlington, Hounslow, Feltham, and the garage in Hayes is the base for all of it.




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“Brilliant service. Very good workmanship. Would definitely use again. Fair price and top customer service”
“Always very friendly and knowledgeable and go the extra mile to get you up and running!”
“Best garage around the only one I use now for both my cars Friendly staff and management nothing is too small. Would highly recomend Quality work carried out”
Yes, ask. Being near a main road does not decide it. Collection depends on availability, eligibility and booking conditions, and we will tell you whether your job qualifies.
Requirements vary, so ask when you book. Expect to need a valid licence and some paperwork, and we will explain the conditions of use before you take the car.
Once the car is here the fault is explained, the work recommended and a clear estimate given before any repair starts. Collection simply moves the car; it does not mean any repair has been agreed.
The garage is in Hayes. Choose your area to see how we help locally.
Tell us what you need and we will get back to you.
Prefer to talk? Call 0208 843 9091. Opening hours: Monday to Friday 8:30AM - 5:30PM, Saturday 9:00AM - 1:00PM, Sunday closed.
MTS Garage Services, 5 Chesterfield Way, Hayes, Middlesex, UB3 3NW